Product updates

Interactive View (beta)

Investigate interesting changes to your metrics in Geckoboard, without jumping into more complicated tools, with our new Interactive View (currently in beta).

NB: This beta is currently available on Zendesk Support, Intercom, Facebook Ads, Google Analytics 4, Google Search Console, Shopify and Stripe widgets.

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Sometimes seeing a number change on your dashboard can make you want to dig a bit deeper to understand what’s going on. Spikes in support tickets… drops in website traffic… unexpected changes in ad spend… a quick diagnosis of what’s going on can make all the difference.

Unfortunately, investigating further often means opening up much more complicated tools that make surfacing the data you need tricky (or in some cases, impossible). So we’re excited to announce the beta of Interactive View - a new way to quickly unpack metrics, right within Geckoboard.

Want to dig into a specific metric? Hover over your widget and click the 🔍 magnifying glass icon to open up a new space to investigate your data in, without affecting your dashboards.

Break down metrics by different properties: Depending on the metric, choose from a selection of properties and dimensions that can provide extra context.

Explore different time periods: Easily switch between time periods to see how your metric compares with recent performance.

View source data (Zendesk Support only): Easily see, and navigate to, the original source of data that makes up your widget (in Zendesk’s case, tickets).

Download source data as a CSV (Zendesk Support only): Export source data for further analysis or reporting in a click.

Read more about how you can use Interactive View day-to-day in our blog post, 5 examples of Geckoboard’s Interactive View in action

Interactive View is in Beta - hit the Feedback button at the top of the screen with it open to share your feedback!

More data sources now support multiple connections

We’ve added the ability to set up more than one connection to the following data sources:

• ActiveCampaign
• Aircall
• Amplitude
• Baremetrics
• ClickUp
• Close
• Delighted
• Dixa
• Freshservice
• Help Scout
• Klaus
• Klaviyo
• monday.com
• Orbit
• ProfitWell
• QuickBooks Online
• Redash
• SatisMeter
• TikTok
• Wistia
• Zendesk Sell

With several connections set up, you can easily pull metrics from across different accounts and bring them together on your dashboard (for example from several TikTok accounts you manage, or different projects in monday.com).

Resize column widths in table visualizations

You can now adjust the width of individual columns on table visualizations 🎉. This seemingly small change gives you a whole lot more control over how data is presented in tabular form on your Geckoboard dashboards, helping you to avoid important information getting cut off, and making the best use of the space available on your dashboard.

Try it out the next time you log in by clicking a table on your dashboard and dragging the separator between two columns; your adjustments will carry through to any sharing links or dashboards up on TVs within a few minutes.

TikTok data source

Keep track of key metrics from your TikTok account with our new TikTok data source! Our integration makes it easy to monitor the growth of your account over time, as well as the performance of individual videos you’ve published, with support for metrics including:

• Followers
• Views
• Shares
• Likes
• And more!

Airtable data source

You can now connect Airtable to Geckoboard, opening up a range of options for accessing and manipulating useful data to display on your dashboards.

Bring data in from your tables by selecting Airtable in our list of data sources, and following the instructions to set up a connection. From there, you’ll be able to pull your records into Geckoboard.

Airtable can be a useful bridge between Geckoboard and other tools, as well as a space to calculate and combine metrics to display on your dashboard. Some of our favourite Airtable extensions include:

CSV Import: a handy, visual way to import and manipulate CSV files

SyncWith: import data from a number of sources Geckoboard doesn’t integrate with directly, including BigQuery, WooCommerce and Notion

Randomize values: useful for creating dummy data if you’re prototyping or demoing a dashboard to someone else

Zapier: connect hundreds of other data sources to Airtable

There are a few limitations to our integration to be aware of:

• Tables must have fewer than 5000 rows of data to work with our integration
• Some data types aren’t supported. Columns containing the following data types won’t be imported: button, attachment, lookup, multipleAttachments, multipleCollaborators, multipleSelects, multipleRecordLinks, url

Added metrics from GA4's realtime report

Our Google Analytics 4 data source now supports Users, Views, Conversions and Events from GA4’s Realtime report.

Added Google Search Console data source

Keep track of organic search performance with our new Google Search Console data source! Our integration makes it easy to track your brand’s visibility, as well as the performance of individual search terms, with support for metrics including:

• Average position
• Average position for a specific search term
• Average CTR
• Impressions
• Clicks
• Performance across different search types
• And a whole lot more

Added metrics to Zendesk Chat and Sell data sources

We’ve shipped some highly-requested additions to two of our Zendesk integrations 🎉

Zendesk Sell

• Visualize the performance of specific pipelines with a new pipeline data field

• You can now break down metrics by close date

Zendesk Chat Added a new metric, acceptance rate

Added Linear data source

Keep track of roadmaps, sprints and issues with our new Linear data source! Our integration makes it easy to see what’s currently in your backlog, as well as key metrics like:

• Number of issues on specific projects, by state
• Urgent issues
• Issues by due date
• Issues by assignee
• Estimates
• And a whole lot more

Log in to try it out!

Added Dotdigital data source

Monitor the performance of marketing emails and the results they’re driving with our new Dotdigital data source! Connect your Dotdigital account and visualise key metrics including:

• Number of contacts
• Emails sent
• Emails delivered
• Bounce rate
• Opens
• Clicks
• Click rate
• Forwards
• Unsubscribes
• Unsubscribe rate
• Revenue
• Assisted revenue
• …and more

Log in to give it a spin.