Freshservice dashboards
Be more reactive and improve efficiency with a custom Freshservice dashboard.
Trusted by 1000s of data-driven organizations
Create dashboards that surface important efficiency metrics from Freshservice
No coding or extra training required.
Connect to your data
Securely connect your Freshservice account and access dozens of metrics effortlessly.
Read our step-by-step guide
Focus on the metrics that matter
Filter your data and adjust presentation options to build easy-to-understand visualizations of your data.
Build dashboards everyone can understand
Resize, group, and rearrange the visualisations to create your own bespoke dashboard.
Highlight what’s important
Use goals and status indicators to draw attention to interesting changes as they happen.
Key metrics supported
- Number of tickets
- Time to respond
- Time to resolve
- Time to close
- Ticket feed
Go beyond baked-in charts and static reports
Bring metrics together from different tools, including Freshdesk, databases and spreadsheets
Focus attention on important KPIs without adding extra users or sharing raw reports
Highlight targets and goals, and visually show progress towards them
Dashboards update every few minutes to always show your latest data
Make your dashboard your own by adding your company or team colours
Access live metrics on the move with Geckoboard's mobile-friendly view
When we started giving agents a little bit more visibility on the bigger picture, everyone started craving more.
Quickly connect to over 90 pre-built data sources
Easily access KPIs throughout the day
No more digging around in different platforms to see the data that can make a difference. Our sharing features make sure key metrics get seen by the right people at the right time.
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Generate a link to your live dashboard – share on email, IM, embed or bookmark.
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Schedule daily, weekly or monthly snapshots to send to your Slack channels.
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Automatically email screenshots of your dashboards on a schedule of your choice.
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Invite team members to view private dashboards, and even start building their own.
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Use a phone or tablet to check your dashboards on the go. Learn more
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Pair a TV and proudly display your dashboards where everyone can see them. Learn more
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Share a link
Generate a link to your live dashboard – share on email, IM, embed or bookmark.
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Post to Slack
Schedule daily, weekly or monthly snapshots to send to your Slack channels.
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Email snapshots
Automatically email screenshots of your dashboards on a schedule of your choice.
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Manage users
Invite team members to view private dashboards, and even start building their own.
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Mobile friendly
Use a phone or tablet to check your dashboards on the go. Learn more
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Display on a TV
Pair a TV and proudly display your dashboards where everyone can see them. Learn more
In just a glance at the live dashboard, I’m more or less sorted.