Tips and tools

Make your life easier with step-by-step guides to your favourite tools, and recommendations for new ones.

Building a customer service framework: top tips from Tortuga, Lob and more

The Customer Support Experience Report 2021

18 Customer satisfaction survey questions you should be asking (plus a downloadable template!)

UNSTUCK: The Inspiration Playbook for Customer Service Teams

Use Google Sheets’ ImportXML function to scrape and visualize data

How to import JSON data to a Google Sheet

Top 16 Google Sheets Add-ons to Optimize Your Workflow

How to build a dashboard

12 ecommerce KPIs you should be tracking (+ tips from ecom experts)

3 advanced Google Sheets functions that will make your life easier

6 advanced Google Sheets functions you might not know (but should)

How Geckoboard can help your team work better remotely

Share your goals, metrics, and data on a live dashboard

Geckoboard is the easiest way to make key information visible for your team.

Learn how
Geckoboard TV dashboard