Share real-time Aircall dashboards with your team
Raise awareness of key data in your sales or support team with live dashboards. Designed for desktop, mobile and TV.
Share live Aircall queue data
Give teams access to real-time data from your Aircall account.
See user availability in real-time
Raise awareness of who's available, offline or on after-call work.
Add data from other sources
Bring data together from 90+ sources including Zendesk and Salesforce.
Build performance dashboards in under 15 minutes
Geckoboard’s Aircall integration makes visualizing KPIs and live queue data a breeze.
Pull metrics directly from your Aircall account
Easily visualize call metrics from multiple numbers, including calls waiting, longest wait time, longest active call, average wait time and live user availability.
Fine-tune to show exactly the metrics you need
Filter Aircall data by number, tag, team, missed call reason and more.
Present data in a way your team will understand
Make queue data easy to understand at a glance, with straightforward visualizations.
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Share read-only, real-time dashboards
Give teammates, managers or your organization access to real-time Aircall dashboards they can view (but not edit) in any browser.
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Display real-time wallboards containing queue data
Easily monitor live Aircall data on TVs and large screens around your workspace. We’ve made it easy with simple, affordable hardware. Learn more.
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Access on the go
Access mobile-friendly versions of your Aircall dashboards using a smartphone or tablet. Learn more.
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Quickly investigate changes in your data
Something caught your eye? Explore different dimensions to your data and see which calls made an impact. Learn more.
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Get alerted in Slack when metrics change
Connect Slack to Geckoboard to receive notifications immediately when something needs attention - from spikes in calls waiting, to hitting target you’ve been working towards. Learn more.
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Schedule reports
Schedule snapshots of your dashboards to send automatically over email, or post to Slack. Learn more.
Add data from 90+ sources
Geckoboard integrates with over 90 other business tools, allowing you to easily add live data from other sources alongside Aircall data.
Custom Aircall dashboard examples built with Geckoboard
FAQ
What Aircall metrics can I track?
Geckoboard connects directly to Aircall, allowing you to pull live data directly from your Aircall account. Popular metrics that are supported include calls waiting, call volume over time, missed calls, answered calls, call duration, available users and more. Most metrics can also be filtered by the following dimensions to give even more precision - number, tag, team, user, call direction and missed call reason. The best way to check if a specific Aircall metric is supported by our integration though is to try it for yourself. alternatively, ask our friendly support team.
What sort of dashboards can I create?
Geckoboard is ideal for creating a shareable, real-time view of metrics that you, your team or stakeholders should be regularly monitoring. This can include data from several Aircall numbers and other sources too. Examples might include dashboards for monitoring live call activity alongside user availability, high level metrics your call centre is looking ot improve (eg lowering wait times), or more specific dashboards focused around metrics related to a specific team or even specific users. For inspiration, check out our dashboard examples.
How real-time is Geckoboard’s Aircall integration?
Aircall queue widgets update within a second or two of a call being made, or a user’s status updating. See this help article for refresh rates of all our other data sources.
Can I connect multiple Aircall accounts?
Absolutely, and you can add metrics from different Aircall accounts to the same dashboard too.
What sort of support does Geckoboard offer?
Geckoboard is designed to be easy for anyone to use without any training or complicated setup. To help along the way, we’ve put together useful articles answering common questions, and for anything else, our friendly and knowledgeable team are on hand 24/5 to help you succeed with your dashboards, whatever time zone you’re in. Pro and Scale plans offer even snappier support, with priority support and dedicated support reps available.
How much does it cost?
You can try Geckoboard completely free for 14 days by signing up for a free trial - no payment details required. Plans then start from $39/month, with options for more dashboards, users and TVs on your account. View our pricing here.
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